You explained everything to us and made it easy for us to understand. You took the time and was always available when necessary. You were also professional. We had a very good experience with you and would recommend you anytime."
We sold a home with them and purchased one. While each of these had its own set of challenges, nothing was a surprise or a shock because of the excellent end-to-end support from the HR Team! They took us through every step of both processes, demonstrating total confidence, complete mastery of the business, and provide that personal touch. Their teamwork and passion for excellent customer service made these important (and a bit scary) transactions smooth. There are no finer real estate professionals (or people) in the Hampton Roads area. We highly recommend them to anyone who wants to buy or sell a home in this area!"
and Mrs. Rivera of William E. Wood. In October of 2008 we started considering the purchase of a new home. We weren’t exactly sure I f we were ready to purchase nor did we know exactly where we wanted our house to be. We had it narrowed down to a few different locations, but that was about it. We knew we would be needing help in this important and scary venture. We both heard horror stories about other realty brokers, but we lucked out when we chose Ronald and Marilyn Rivera. From the minute we entered William E. Wood Realty, we were impressed. Ronald and Marilyn welcomed us as friends and assured us that they would be with us every step of the way. Maintaining professionalism with every question, they determined what our needs were, what we wanted, what we could afford, and where we could compromise. "
Wood especialmente a Ronald y Marilyn Rivera por toda la ayuda y apoyo recibido en la compra y venta de nuestra casa. Siempre están disponibles para contestar cualquier pregunta y siempre están disponibles para cualquier cita en cualquier momento del día. Además de hacer sugerencias en las cuales sean las más benéficas para interés de las personas que ellos estén representando, los intereses de sus clientes ellos los hacen como propios. Ronald y Marilyn Rivera se encargan de todas las negociaciones haciendo toda la transacción solo un trámite sin preocupaciones. Comprar y vender una casa puede ser tan estresante y confuso con tantos términos que muchas personas sin mucha experiencia no podemos entender, sin embargo Ronald y Marilyn Rivera se toman todo el tiempo necesario para explicar cualquier termino acerca de Real Estate."
Is great to know that nowadays we can find someone who really cares about your situation. We close business while opening a beautiful friendship!"
Not only were they able to properly market our home in a shaky economy but with their hard work and commitment, they were able to sell our home in THREE weeks!!!! Thank you, Ronald and Marilyn, for making this military move a much smoother and seamless process!"
We started looking for a house at the beginning of the year and was in our house by August. You guys are the perfect team. We couldn't ask for better realtors. Not to mention, you still stay in touch. Thank you from the bottom of our hearts."